Refund Policy

When you buy a game from Modulifyr Speedline, you are not buying a licence that can be revoked. You are buying the game itself — permanently.

This is what that means in practice:

• No expiry. Your copy of the game does not expire. There are no subscriptions, no renewals, no annual fees. You pay once.
• No remote removal. We will not revoke, disable, or remove a game from your library after a legitimate purchase. Your downloaded game files are yours to keep.
• All patches included. Every update, bug fix, and patch released for a game you own is delivered to you at no additional cost.
• If the studio closes — single-player games. Single-player games require no server connection to play. If Modulifyr Speedline ceases operations, your game continues to work from your local installation indefinitely. Nothing changes for you.
• If the studio closes — multiplayer games. Official multiplayer servers may be taken offline in the event of studio closure. However, all Modulifyr Speedline multiplayer games are built with player-hosted server support from day one. You will be able to run and connect to community-operated servers at no cost, indefinitely.

What you cannot do with your copy: resell it, transfer it to another account, decompile or reverse engineer the game files, or redistribute the game. See the Terms of Service for the full list.

You may request a refund within 48 hours of your original purchase. After 48 hours, purchases are final and no refund will be issued.

This window applies to all products: base games and DLC.

To request a refund within the 48-hour window, email us at support@modulifyr.com with the subject line Refund Request and include:

• The email address associated with your account.
• The name of the game or DLC you are requesting a refund for.
• Your reason for the refund (optional but helpful).

We will process the refund and respond within 2 business days. Refunds are returned to the original payment method via Stripe. Processing times depend on your bank or card provider and are typically 5–10 business days after we issue the refund.

Upon issuing a refund, the game will be removed from your library.

• Requests made more than 48 hours after purchase.
• Accounts that have initiated a chargeback through their bank or card provider instead of following this refund process. Chargebacks result in immediate account termination in addition to the refund.
• Purchases where the 48-hour window has been manipulated or circumvented (e.g. purchasing, playing extensively, and refunding repeatedly).
• DLC refunds where the associated base game has already been refunded.

If you are experiencing a technical problem with a game, contact support before requesting a refund. Many issues are resolvable. Refunds issued due to technical problems that have since been patched cannot be reversed.

Contact: support@modulifyr.com